Privacy Policy & Terms and Conditions

Effective Date: Jan, 2025

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Welcome to Arizona Rug Company (“we,” “our,” “us”). By using our website or services, you agree to the following terms and conditions and acknowledge our commitment to protecting your privacy. Please read this policy carefully.

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1. Services Provided

We specialize in the retail sale of authentic oriental rugs and provide professional services including:

• Rug cleaning

• Rug repair and restoration

• Pickup and delivery within the Phoenix metro area (or applicable area)

By engaging with our services, you agree to provide accurate and up-to-date information necessary for scheduling and fulfilling service requests.

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2. Information We Collect

We collect personal data that you voluntarily provide through our website, over the phone, or in person, including but not limited to:

• Name

• Email address

• Phone number

• Address for pickup/delivery

• Information about your rugs (size, type, condition)

This information is used to fulfill orders and services, communicate with you, and occasionally send promotional messages.

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3. How We Use Your Information

We use the information you provide to:

• Schedule rug cleaning and repair services

• Coordinate pickup and delivery

• Process sales and transactions

• Communicate regarding your order or inquiry

• Send occasional marketing emails, offers, or updates (you may opt out at any time)

We will never sell or rent your personal data to third parties.

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4. Marketing Communications

By submitting your contact information on our website, you consent to receive promotional messages via email, SMS, or phone calls. You can opt out at any time by:

• Clicking the "unsubscribe" link in emails

• Replying “STOP” to SMS messages

• Contacting us directly at 480-797-0000

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5. Data Storage & Security

We store your data securely and take reasonable steps to protect it from unauthorized access or disclosure. While no system is 100% secure, we strive to maintain the integrity and confidentiality of all data collected.

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6. Use of Cookies

Our website may use cookies and other tracking technologies to improve functionality, monitor usage, and enhance your browsing experience. You can adjust your browser settings to disable cookies, though some site features may not work as intended.

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7. Third-Party Services

We may use trusted third-party services (e.g., payment processors, CRM tools, email marketing platforms) to assist in business operations. These third parties only receive the data necessary to perform their services and are obligated to maintain confidentiality.

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8. User Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

• Withdraw consent where applicable

To exercise these rights, please contact us at admin@arizonarug.com

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9. Terms of Use

All content on our website (text, images, logos, etc.) is the property of [Your Company Name] and may not be reproduced or used without permission. All services are subject to availability, and prices are subject to change without notice.

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10. Contact Information

If you have any questions about these Terms & Conditions or our Privacy Policy, please contact:

Arizona Rug Company
480-797-0000

admin@arizonarug.com

www.arizonarug.com

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