Out of State/Out of Phoenix Area customers can return their purchase within 1 week of receipt. Customer is responsible for shipping cost to Arizona Rug Company and returns will be assessed a 5% restocking fee which will be deducted from refund amount.
Local customers can bring their return to any of our three locations in the Phoenix area. No restocking fee applied if purchase is replaced by another rug. (Price difference to be paid by customer if replacement rug price is higher) The 5% restocking fee is under the discretion of the owner of Arizona Rug Company if return only.