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| Hand made imported area rugs, southwest rugs,
persian rugs and oriental rugs. |
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What's New? |
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Information |
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| Shipping & Returns |
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Shipping Procedures:
1. All rugs and pads are shipped FREE within the continental US by UPS or
FedEx Ground.
2. Majority of orders will be delivered within 7-14 business days. In rare
occasions, there may be some delays, but we\’ll inform you on such delays,
if any.
3. Please make sure that you provide us with your correct address,
including any special instructions, and suite/apartment number, as if any
of these are missing, or you may not be able to be reached to accept
delivery, the freight company may return the shipment, which in this case
you\’ll be responsible for all shipping charges.
4. Express deliveries are available at extra
charge, such extra charges not refundable if rug(s) are returned.
Return Policy:
We understand that you are buying a valuable rug for
your beautiful home, where you\’ll be living. Therefore, if for any reasons
the rug(s) you have received does not meet your expectations, you are
free, under no obligations, to return the rug to us, for a full refund
within 15 days after receiving it, subject to the following conditions:
1. The rug must be in its original condition. When taking delivery of the rug,
please make sure that the freight company (UPS) has not ripped, stained,
cut, or damaged our original packing, and the rug(s). If you notice any
such damages, please refuse delivery. If the special wrapping
plastic we have used is still in good recyclable condition you may re-use
it for any returns.
2. If you do not detect any damages from outside, but find a damaged rug inside, please
contact us immediately for a replacement, please allow for some minor
imperfections, as most of our rugs are made by hand, and may not be as
perfect looking as machine made rugs.
3. All rugs must be returned to our WAREHOUSE:
Arizona Rug Company
15505 N. Scottsdale Rd.
Scottsdale, AZ 85254
4. Please contact us through e-mail, or phone call for obtaining a RA# (return
authorization), without RA# our warehouse will not be able to accept any
returns.
5. Shipping charges/insurance are your responsibility, we recommend UPS, please
make sure that you insure the rug(s) for their full value.
6. If you
have received PADS for your rugs, please do not open them until you are
sure about your rug(s), as you must return the pads unopened for full
credit.
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Arizona Rug Company is one of the largest rug stores in Scottsdale, Arizona open to public and the trade. Now, we have opened a new rug store in Chandler which offers exclusive handmade area rugs, rug collections imported from all four corners of the globe. It is also one of the most diversified online rug store offering handmade wool rugs, southwest rugs, traditional Persian rugs, oriental rugs, plush shag rugs, leather rugs, round rugs, Gabbeh rugs in contemporary and modern designs. We are delighted to offer handmade area rugs, southwestern rugs, European rugs, Persian rugs and oriental rugs in fabulous designs to match the decor of your home.
Our team of rug experts provide rug cleaning by hand, rug repair, rug restoration, rug appraisals, rug storage, rug padding, deep steam carpet cleaning and our revolutionary product "RuGuard" which protects and seals your rugs from all kinds of spills such as tea, coffee, soft drinks etc. Rug cleaning services, rug repair services and vacuuming rug fringes are provided by us throughout Arizona and the metro Phoenix Arizona covering Scottsdale, Paradise Valley, Glendale, Gilbert, Chandler, Tempe, Buckeye, Awatukee, Fountain Hills, Peoria, Cave Creek, Carefree, and Goodyear. Our professional cleaners pickup your rugs, clean them with hand and preserving the beauty you expect from your fine rugs and deliver them back to you. In addition to rug cleaning services we offer "RugFix" wash for your valuable rugs needing color enhancements through our revolutionary RugFix dying process. So, if you are in search of online rug store offering rugs on sale, visit www.arizonarug.com.
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Arizona Rug Company Zocallo Furniture Plaza, 15505 N. Scottsdale Rd. Scottsdale, AZ 85254 Copyright © 2012 |
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